Your Tour operator Phone numbers available 24/7
Apple Vacations; 855-572-9893
Funjet Vacations; 888-467-9230
Blue Sky Tours; 800-777-1566
Southwest Vacations; 800-775-7105
United Vacations; 800-338-6538
If you need to cancel last minute, need assistance day of or during travel, you MUST Contact the Tour Operator on your documents, if I am not available and outside of the business hours of 9-5 CST. If you do not cancel before your flight departs, it is considered a no-show and there will be no refund, even if you have insurance.
Popular Airline phone numbers:
American Airlines; 800-433-7300
Alaska Airlines; 800-252-7522
Delta Airlines; 800-455-2720
Frontier Airlines; 602-333-5925
Jet Blue Airlines; 800-538-2583
Southwest; 1-800-IFLY-SWA
Spirit; 800-772-7117
Sun Country; 651-905-2737
United Airlines; 800-864-8331
Airline Tips:
TRANSFERS: will be provided by AmStar DMC; www.amstardmc.com;
Phone: Cancun: 998-881-9500 or 998-109-6378
Puerto Vallarta; 322-209-1011 or 322-205-7787
Los Cabos; 624-142-2268 or 624-191-4247
Punta Cana; 809-221-6626 or 829-904-2330
Jamaica; 876-971-9887 or 876-836-1113
Costa Rica; 011-506-2105-0650 or 011-506-8360-7107
Aruba; +297-522-4505 or 297-597-3142
TRAVEL INSURANCE: If you are confirmed on an Apple Vacations or Funjet package and have purchased cash back or travel credit insurance, full details on your policy can be found at; https://www.tripmate.com/wpN430/ For any medical coverage, you will need to submit any bills incurred for reimbursement when you return. If you have a trip delay, please reach out to Apple Vacations 24-hour desk; 855-572-9893, your AmStar rep at the resort or our office; 262-478-4588 for assistance. Again, you may need to pay and then submit for reimbursement.
Apple Vacations; 855-572-9893
Funjet Vacations; 888-467-9230
Blue Sky Tours; 800-777-1566
Southwest Vacations; 800-775-7105
United Vacations; 800-338-6538
If you need to cancel last minute, need assistance day of or during travel, you MUST Contact the Tour Operator on your documents, if I am not available and outside of the business hours of 9-5 CST. If you do not cancel before your flight departs, it is considered a no-show and there will be no refund, even if you have insurance.
Popular Airline phone numbers:
American Airlines; 800-433-7300
Alaska Airlines; 800-252-7522
Delta Airlines; 800-455-2720
Frontier Airlines; 602-333-5925
Jet Blue Airlines; 800-538-2583
Southwest; 1-800-IFLY-SWA
Spirit; 800-772-7117
Sun Country; 651-905-2737
United Airlines; 800-864-8331
Airline Tips:
- Download your airline app to your device and be sure to have your 6 digit record locator from your documents.
- Check-in for your flight within 24 hours of departure. Please note that first and middle names may appear to be together. This is the way it will appear and is correct.
- Please use the app to watch for any flight time, flight number or gate changes. The app will have the most up-to-date information.
- We recommend you arrive for your outbound flight at least 3 hours prior to departure. Arriving for your flight within one hour of departure, will result in denied boarding
- If departing from the Cancun airport, please be aware of gate changes. Even if you receive a gate number to depart from at check-in, please keep a close eye on the boards for changes. This is a frequent issue at this airport and gates can be a good distance from another.
TRANSFERS: will be provided by AmStar DMC; www.amstardmc.com;
Phone: Cancun: 998-881-9500 or 998-109-6378
Puerto Vallarta; 322-209-1011 or 322-205-7787
Los Cabos; 624-142-2268 or 624-191-4247
Punta Cana; 809-221-6626 or 829-904-2330
Jamaica; 876-971-9887 or 876-836-1113
Costa Rica; 011-506-2105-0650 or 011-506-8360-7107
Aruba; +297-522-4505 or 297-597-3142
- AmStar will be waiting for you outside of the terminal after you claim your bags and clear customs. Look for them in blue floral shirts and holding an AmStar/Apple Vacations sign. Avoid anyone inside the terminal, as they are timeshare salespeople and cannot assist you. PLEASE NOTE: This may be a bit of a walk once outside, depending on the terminal you arrive in. JAMAICA; Please meet your AmStar rep in the arrivals hall.
- All passengers MUST contact their AmStar Rep to confirm return transfers at least 24 hours prior to leaving to verify the departure time.
- You will find your rep in your hotel lobby or you may contact them by phone listed above.
- **IMPORTANT*** CANCUN-RIVIERA MAYA: There is construction currently taking place on the highway returning from the Resorts in the Riviera Maya area. This was affecting the return travel times back to the airport. Please be sure you are being picked up early enough by checking with your AmStar rep. Pick up times may need to be adjusted. AmStar will be monitoring the situation, but if you feel you’d like an earlier pick up, please ask them.
- Should a problem arise in the destination; your ground handler (AmStar) should be the first point of contact. They are available locally and have desks at most resorts that are staffed during certain hours or you can find their contact numbers in the letter included in your travel packet. If you are not getting the response you need or are looking for, please feel free to contact our office, Monday-Friday or Apple Vacations at 855-572-9893.
TRAVEL INSURANCE: If you are confirmed on an Apple Vacations or Funjet package and have purchased cash back or travel credit insurance, full details on your policy can be found at; https://www.tripmate.com/wpN430/ For any medical coverage, you will need to submit any bills incurred for reimbursement when you return. If you have a trip delay, please reach out to Apple Vacations 24-hour desk; 855-572-9893, your AmStar rep at the resort or our office; 262-478-4588 for assistance. Again, you may need to pay and then submit for reimbursement.